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Frequently Asked Questions

Please read our FAQ before contact or sending us a message.

What are the delivery charges for orders from the Online Shop?

Normal delivery will be RM10 for SM & RM15 SS. No additional charge for subsequent pieces purchased. You may get FREE SHIPPING for purchase RM200 & above. For international shipping, the charges will be based on the country code rate

Which payment methods are accepted in the Online Shop?

We have 3 convenient methods of payment which include Online Banking (FPX), Debit & Credit Payment & Paypal Payment. We do accept direct bank transfer and receipt shall be emailed to us upon payment.

How long will delivery take?

Normal delivery will take within 1-3 working days only. However, during peak season (i.e: Raya, Holidays & Sales Events), you should expect longer duration of delivery.

How secure is shopping in the Online Shop? Is my data protected?

Yes, our customers data are private & confidential and your personal data is secured.

What exactly happens after ordering?

You may receive an email of your order status & Invoice. Tracking number will be update to you within 24-hours after your order has been successfully made.

Do I receive an invoice for my order?

Yes, please refer to Question 5.

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