Terms and conditions

Term and condition
Welcome to De Sophea (SA0350590-H)  website. If you continue browse and use this website, you agree to be bound with term and condition that be set out below.

Copyright
All content included on this website, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, are property of De Sophea.

Pricing
The List Price displayed for items on our website represents the full retail price listed of all De Sophea collections unless stated as SALE/DISCOUNTED price.

Tax
DE SOPHEA is registered under the Goods and Services Tax Act – CBP : 002066903040

Payment
Direct online transfer and Manual bank transfer

Bank Details:

  • Bank Name: Maybank
  • Account Name: De Sophea
  • Account Number: 562272615960

Make sure you submit your receipt to : sales [at] desophea.com or Whatsapp to whatsapp.desophea.com / 017 850 2098

If you select order direct bank-in, once you’ve obtained an order number, please send us confirmation of payment via email: sales [at] desophea.com so we can proceed the item shipping.
Please bank in the correct amount. To ease payment verification, kindly put your order number for “Recipient Reference.”

Shipping
De Sophea ships only on weekdays (Monday-Friday) excluding weekend and public holidays. The shipping cut-off time is 3 p.m. Orders placed after 3 p.m will be processed the next business day. The item shipping shall be made upon the the payment receive and verified.
International shipping: International orders may require 3-5 working days or more of additional processing time prior to shipment. Shipping charges are based on destination and package weight.

Exchange Policy
If you are not satisfied with your purchase, simply return and exchange the item within 7 working days with your receipt with tag is still attached and the item is unwashed, unaltered, and unworn condition. Any exchange later than this period will not be accepted. Any exchange of sale/discounted item is not applicable.

Privacy policy
De Sophea collects, use, maintains and disclose your personal data information. De Sophea treats personal information such as your name, email address and contact number as confidential. Our promise that your personal data will not be disclosed to any third parties. The purpose of collecting your personal data are is for our company record. De Sophea will not use or sell your personal information to third party unless:

• You agreed to share your personal data with third party.
• You are voluntarily and willingly share your personal data to public with purpose.